Hearing Instrument Specialist Audiologist

NationsBenefits, LLC; Richmond (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

NationsBenefits, LLC is seeking an Audiologist to join their Richmond location. The role focuses on evaluating hearing aid candidates and fitting devices while building relationships with patients through education and follow-up care.

The Audiologist will conduct evaluations, recommend solutions, and ensure patient satisfaction while working in a retail-based clinical environment. Candidates must be licensed in Virginia and possess strong clinical and interpersonal skills.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in Virginia required.
• Strong clinical, counseling, and interpersonal skills are essential.
• Ability to explain technical concepts clearly to patients.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions.
• Present product options clearly to patients, emphasizing long‑term benefits.
• Program, fit, and verify hearing instruments from major manufacturers.
• Perform routine follow‑up visits, cleanings, adjustments, and repairs.
• Maintain accurate and compliant patient records.
• Deliver exceptional service that supports patient satisfaction.
• Collaborate with leadership to enhance center performance.

Skills

Strong clinical skills

Counseling skills

Interpersonal skills

Ability to explain technical concepts

Comfort in a retail healthcare setting

Commitment to ethical practice

Willingness for ongoing professional development

Education

Current Audiology or Hearing Aid Dispensing license

Job description

Location: Nations Benefits Hearing Center in Richmond, VA- Sam's Club #6343
9440 W Broad St, Richmond, VA 23294

Position Overview

In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow‑up care, and community engagement. You will work in a retail‑based clinical environment that combines professional autonomy with strong operational support.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Qualifications & Skills

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
• Strong clinical, counseling, and interpersonal skills
• Ability to explain technical concepts in a clear, patient‑friendly manner
• Comfort working in a retail healthcare setting
• Commitment to ethical practice and patient‑focused care
• Willingness to participate in ongoing professional development

NationsBenefits is an Equal Opportunity Employer