Hearing Instrument Specialist/ Audiologist

NationsBenefits, LLC; Torrance (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

NationsBenefits, LLC is seeking an Audiologist to join their team at the National Benefits Hearing Center in Torrance, CA. In this role, you will evaluate hearing aid candidacy and recommend solutions, ensuring excellent patient care and building relationships.

The successful candidate will hold a valid Audiology or Hearing Aid Dispensing license and possess strong clinical skills in a retail healthcare setting. This position emphasizes patient-focused care and offers operational support.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in the state of role is required.
• Strong clinical, counseling, and interpersonal skills are essential.
• Ability to explain technical concepts in a clear, patient-friendly manner is necessary.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions based on patient needs.
• Present product options clearly, emphasizing value and patient outcomes.
• Program, fit, and verify hearing instruments from major manufacturers.
• Perform routine follow-up visits, cleanings, adjustments, and repairs.

Skills

Strong clinical skills

Counseling skills

Interpersonal skills

Technical explanation ability

Comfort in retail healthcare

Education

Current Audiology or Hearing Aid Dispensing license

Job description

Location

National Benefits Hearing Center in Torrance, CA - Sam's Club #6628, 2601 Skypark Dr, Torrance, CA 90505

Position Overview

In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow‑up care, and community engagement. You will work in a retail‑based clinical environment that combines professional autonomy with strong operational support.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Qualifications & Skills

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
• Strong clinical, counseling, and interpersonal skills
• Ability to explain technical concepts in a clear, patient‑friendly manner
• Comfort working in a retail healthcare setting
• Commitment to ethical practice and patient‑focused care
• Willingness to participate in ongoing professional development

NationsBenefits is an Equal Opportunity Employer