Hearing Care Technician - ENT & Audiology

Duke Clinical Research Institute; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Duke Health is seeking a Patient Care Technician to join the Duke Otolaryngology of Raleigh team in Raleigh, NC. The technician will be integral to the healthcare team, providing direct and indirect patient care under the supervision of an Audiologist.

The role involves assisting with testing, prepping patients, and ensuring safety and comfort during procedures, with a focus on effective communication with patients and caregivers.

Qualifications

• Completion of a related 1-year technical school program.
• Generally, requires two years of experience in health care specialties; an additional two years may be substituted for the technical school.
• Or an equivalent combination of relevant education and /or experience.

Responsibilities

• Communicates with supervising Audiologist to follow the care plan for each patient
• Instructs patient/caregiver appropriately
• Communicates expectations with patient/caregiver
• Obtains partial case history as appropriate
• Performs screening tests as appropriate
• Prepares patient for diagnostic testing and monitors during testing with the Audiologist
• Ensures patient safety during evaluation by the Audiologist
• Provides patient support/comfort during testing by the Audiologist
• Administers patient questionnaires as directed by Audiologist
• Prepares room, equipment, software and patient for fitting of hearing devices by the Audiologist
• Demonstrates knowledge of different hearing devices and accessories and troubleshoots issues
• Demonstrates knowledge of Bluetooth connectivity with devices and troubleshooting

Skills

Patient care

Communication

Teamwork

Education

1-year technical school program

Job description

Duke Health is seeking a Patient Care Technician to join the Duke Otolaryngology of Raleigh team in Raleigh, NC. The technician will be integral to the healthcare team, providing direct and indirect patient care under the supervision of an Audiologist.

The role involves assisting with testing, prepping patients, and ensuring safety and comfort during procedures, with a focus on effective communication with patients and caregivers.