Hearing Instrument Health Technician – Audiology Support

US-Department-of-Veterans-Affair; Durham (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Durham VA Medical Center in Durham, NC seeks a Health Technician (Hearing Instrument Specialist) to support Audiology services in all clinical areas. This OPEN CONTINUOUS ANNOUNCEMENT remains open until vacancies are filled.

Eligible candidates must meet basic requirements, including citizenship, English proficiency, and licensure. The GS-05/06 duties include assisting audiologists, performing non-diagnostic otoscopy, and patient education, with opportunities for career progression.

Qualifications

• Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists or equivalent.
• Two academic years above high school with related coursework in hearing science or healthcare.
• Must hold NBC-HIS certification and active state license/registration.

Responsibilities

• Perform non-diagnostic otoscopy and refer abnormalities.
• Assist audiologist in hearing aid repairs and adjustments.
• Prepare devices for delivery and check device function post-repair.
• Document procedures and educate patients on device use and care.
• Provide triage for audiology requests and manage patient flow.

Skills

Anatomy knowledge

Infection control

Communication skills

Instruction and training

Troubleshooting hearing devices

Triage calls

Education

Apprenticeship (Hearing Aid Specialist)

Two years post-secondary coursework (hearing science, anatomy, physiology)

Tools

Hearing aid software

Manufacturer tools

Job description

Durham VA Medical Center in Durham, NC seeks a Health Technician (Hearing Instrument Specialist) to support Audiology services in all clinical areas. This OPEN CONTINUOUS ANNOUNCEMENT remains open until vacancies are filled.

Eligible candidates must meet basic requirements, including citizenship, English proficiency, and licensure. The GS-05/06 duties include assisting audiologists, performing non-diagnostic otoscopy, and patient education, with opportunities for career progression.