Hearing Care Specialist — Growth, Great Benefits & Impact

Miracle-Ear, Inc.; Griffin (GA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health Benefits

PTO & Holidays

Wellness Programs

Job summary

Miracle-Ear, Inc. is seeking a Hearing Care Professional to lead the customer journey by administering comprehensive hearing evaluations and providing personalized consultations.

Reporting to the Area Manager, you will drive office revenue and community engagement through clinical excellence and dedicated customer service. This role offers standard business hours and a compensation plan with base salary plus an uncapped commission structure, along with a benefits package including health,

Qualifications

• Active licensure as Hearing Instrument Specialist or Dispensing Audiologist.
• 1+ year of training or experience as Hearing Instrument Specialist.
• Proficiency in Microsoft Office, Windows, CRM and POS systems.
• Current knowledge of hearing aid devices and technology.

Responsibilities

• Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
• Guide device fittings and demonstrations while educating on hearing health.
• Provide after-care services and personalized consultations to fit customer needs.
• Lead the sale of hearing aids and accessories to meet revenue goals.
• Partner with Front Office to ensure a high-quality customer experience, scheduling, and store operations.
• Maintain data accuracy and privacy by managing customer records in compliance with regulations.
• Drive local engagement by supporting marketing initiatives and events.
• Stay current on industry trends and maintain professional credentials.

Skills

Licensure

Experience

Technical skills

Product knowledge

Job description

Miracle-Ear, Inc. is seeking a Hearing Care Professional to lead the customer journey by administering comprehensive hearing evaluations and providing personalized consultations.

Reporting to the Area Manager, you will drive office revenue and community engagement through clinical excellence and dedicated customer service. This role offers standard business hours and a compensation plan with base salary plus an uncapped commission structure, along with a benefits package including health,