Hearing Care Outreach Coordinator

NationsBenefits, LLC; Scarborough (ME); On-site; USD 32,000 - 43,000; Full time

Job summary

NationsBenefits is seeking a Hearing Ambassador for the Sam's Club Hearing Aid Center in Scarborough, ME. This on-site role supports the licensed dispenser, engages customers, educates on hearing wellness, and schedules appointments to drive growth and engagement.

You will perform 30-50 outbound calls daily, aim for at least 4 immediate or scheduled hearing tests each day, and promote non-hearing aid products when appropriate.

Qualifications

• Strong customer service, sales, or retail experience.
• Excellent oral and written communication and presentation skills.
• Previous experience with patient/customer appointment scheduling.

Responsibilities

• Have a working knowledge of all Hearing Aid Center products and services.
• Set the stage for tests and purchases when interacting with Members.
• Complete 30-50 outbound calls daily to prospective and/or existing customers.
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist.
• Promote and sell non-hearing aid products when Members have no hearing loss.
• Be based in HAC and spend 95% of the time walking/working the club and intercepting leads.

Skills

Customer service

Sales experience

Communication skills

Presentation skills

Education

High school diploma or equivalent

Tools

Scheduling software

PC knowledge

Job description

NationsBenefits is seeking a Hearing Ambassador for the Sam's Club Hearing Aid Center in Scarborough, ME. This on-site role supports the licensed dispenser, engages customers, educates on hearing wellness, and schedules appointments to drive growth and engagement.

You will perform 30-50 outbound calls daily, aim for at least 4 immediate or scheduled hearing tests each day, and promote non-hearing aid products when appropriate.