Hearing Aid Orders Specialist — Fast-Paced Member Support

NationsBenefits; Plantation (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

NationsBenefits in Plantation, FL is seeking an entry-level Member Services Support Specialist to accurately enter and review hearing aid orders, manage documents, and handle calls. The role emphasizes independent work, strong organization, and a keen eye for detail in a fast-paced environment.

You will support providers, process orders efficiently, and safeguard patient information while contributing to high-quality member service and compliant data handling.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of order/data entry experience.
• Strong data accuracy and documentation skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a fast-paced environment.
• Excellent written and verbal communication.

Responsibilities

• Enter and review hearing aid orders with accuracy.
• Manage and organize documents and records.
• Handle high-volume inbound and outbound calls.
• Process delivery receipts and purchase agreements.
• Escalate incomplete orders and gather missing information.
• Educate providers on NationsHearing processes.
• Safeguard patient and health information.

Skills

Data entry

Problem solving

Time management

Attention to detail

Independent work

Computer proficiency

Communication

Education

High School Diploma or equivalent

Job description

NationsBenefits in Plantation, FL is seeking an entry-level Member Services Support Specialist to accurately enter and review hearing aid orders, manage documents, and handle calls. The role emphasizes independent work, strong organization, and a keen eye for detail in a fast-paced environment.

You will support providers, process orders efficiently, and safeguard patient information while contributing to high-quality member service and compliant data handling.