Hearing Aid Order & Data Entry Specialist

NationsBenefits, LLC; Plantation (FL); On-site; USD 19,000 - 23,000; Full time

Job summary

NationsBenefits, LLC is seeking a Member Services Support Specialist to accurately enter and review hearing aid orders, manage documents, and handle calls. The role emphasizes independence, problem solving, data entry efficiency, and strong computer skills.

Ideal candidates will have a High School Diploma or equivalent and at least 1 year of order/data entry experience, with excellent organizational abilities for a busy health-tech setting.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 1 year experience in order/data entry.
• Strong organizational and time-management skills are essential.

Responsibilities

• Receive a high volume of hearing aid orders daily.
• Maintain call volume satisfaction.
• Analyze orders for accuracy and completeness.
• Complete data entry of all incoming orders efficiently.
• Retrieve, sort, manage, track and file documents.
• Process fully executed delivery receipts and purchase agreements.
• Recognize incomplete orders and gather missing information.
• Educate providers on NationsHearing processes.
• Maintain a productive workspace in a fast-paced environment.
• Provide answers to a wide variety of questions proficiently.
• Acknowledge concerns and offer resolutions.
• Follow through on requests in a timely manner.
• Email or fax requested documents.
• Complete finance applications.
• Recognize when to seek assistance.
• Safeguard personal and health information.

Skills

Work independently

Problem solving skills

Organizational and time management

Computer proficiency

Decision making/Judgment

Communication, written and oral

Enjoy a fast-paced environment

Accurately entering and reviewingORD\

Education

High School Diploma or equivalent

Job description

NationsBenefits, LLC is seeking a Member Services Support Specialist to accurately enter and review hearing aid orders, manage documents, and handle calls. The role emphasizes independence, problem solving, data entry efficiency, and strong computer skills.

Ideal candidates will have a High School Diploma or equivalent and at least 1 year of order/data entry experience, with excellent organizational abilities for a busy health-tech setting.