Hearing Aid Order Specialist: Fast-Paced & Detail-Driven

NationsBenefits India; Plantation (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

NationsHearing is seeking a Services Support Specialist to accurately enter and review hearing aid orders, assist with document management, and handle incoming/outbound calls. The role requires independence, quick learning, and problem-solving with high efficiency.

Ideal candidates will have a high level of computer proficiency, strong organizational skills, and a detail-oriented work ethic. Fast-paced environment experience and excellent communication are valued attributes for success in this

Qualifications

• High School Diploma or equivalent required; 1 year of order/data entry experience preferred.
• Ability to work independently and handle a fast-paced environment.
• Strong organizational and time management skills; proficient with computers and software.
• Excellent written and verbal communication; good judgment and decision making.

Responsibilities

• Receive a high volume of hearing aid orders daily
• Maintain call volume satisfaction
• Analyze orders for accuracy and completeness
• Complete data entry of all incoming orders efficiently
• Retrieve, sort, manage, track and file documents
• Process fully executed delivery receipts and purchase agreements
• Recognize incomplete orders and gather missing information
• Educate providers on NationsHearing processes
• Acknowledge concerns and offer resolutions
• Follow through on requests in a timely manner
• Safeguard personal and health information

Skills

Computer proficiency

Time management

Organizational skills

Attention to detail

Communication

Independent worker

Education

High School Diploma or equivalent

Job description

NationsHearing is seeking a Services Support Specialist to accurately enter and review hearing aid orders, assist with document management, and handle incoming/outbound calls. The role requires independence, quick learning, and problem-solving with high efficiency.

Ideal candidates will have a high level of computer proficiency, strong organizational skills, and a detail-oriented work ethic. Fast-paced environment experience and excellent communication are valued attributes for success in this