HEAP Processor — Data Eligibility & Admin (Temp)

Pro Action of Steuben and Yates, Inc.; Village of Bath (NY); Presencial; USD 28.000 - 29.000; Jornada completa

Descripción de la vacante

Pro Action of Steuben and Yates, Inc. is hiring a full-time, temporary HEAP Processor. The role entails determining client eligibility for HEAP, processing payments, and maintaining records while collaborating with clients, vendors, and community partners.

Emphasis on confidentiality and accurate data management is required. Ideal candidates have a high school diploma plus 3–5 years of related experience, strong organizational and math skills, good communication, and proficiency with Excel and

Formación

• High school diploma or equivalent with 3-5 years of related work experience.
• A background check will be conducted.
• Strong organizational and basic math skills.
• Ability to interact with customers from diverse backgrounds.

Responsabilidades

• Determine client eligibility for Home Energy Assistance Programs (HEAP).
• Process payments and maintain client records.
• Ensure compliance with program requirements and accurate documentation.
• Provide administrative and customer service support to clients, vendors, and partners.
• Maintain confidentiality when handling client information.

Conocimientos

Organizational skills

Basic math

Communication skills

Excel

Customer interaction

Confidentiality

Educación

High school diploma

Herramientas

Excel

Descripción del empleo

Pro Action of Steuben and Yates, Inc. is hiring a full-time, temporary HEAP Processor. The role entails determining client eligibility for HEAP, processing payments, and maintaining records while collaborating with clients, vendors, and community partners.

Emphasis on confidentiality and accurate data management is required. Ideal candidates have a high school diploma plus 3–5 years of related experience, strong organizational and math skills, good communication, and proficiency with Excel and