HEAP Clerk (Hamden)

Delaware Opportunities, Inc.; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Delaware Opportunities Inc. is seeking a HEAP Clerk for its Hamden location to assist with the heating and energy assistance program. You will greet clients, explain the HEAP process, handle data entry, and provide general office support.

The ideal candidate has a high school diploma or GED, 2 years of data entry or office experience, and a valid NYS driver's license. This is a full-time seasonal role, 35 hours per week, with pay range of $18.16–$21.69 per hour.

Qualifications

• High school diploma or GED required.
• Two years of experience in data entry or general office work.
• Valid NYS Driver's License required.

Responsibilities

• Greet HEAP clients, explain the application process, and provide assistance in a professional and helpful manner.
• Register applicants and complete computer inquiries and data entry accurately.
• Transmit required client data and applications to the Department of Social Services.
• Answer phones and assist with general questions and office needs.
• Maintain organized and accurate records and data sheets.
• Utilize strong computer, data entry, and organizational skills to support daily program operations.
• Communicate and work effectively with clients and the general public in a non-judgmental way.
• Demonstrate integrity, reliability, and the ability to work independently.
• Perform general office duties as needed

Skills

Data entry

Customer service

Office support

Education

High school diploma or GED

Job description

Delaware Opportunities Inc. Community Services program is searching for a HEAP Clerkfor our Hamden location to assist with the application and intake process for individuals seeking heating and energy assistance. This position is responsible for greeting and registering clients, explaining the HEAP application process, completing computer inquiries and data entry, and providing general office support. The ideal candidate will be hard-working, reliable, trustworthy, organized, and comfortable working directly with the public.

Job Responsibilities include (but are not limited to):

• Greet HEAP clients, explain the application process, and provide assistance in a professional and helpful manner;
• Register applicants and complete computer inquiries and data entry accurately;
• Transmit required client data and applications to the Department of Social Services;
• Answer phones and assist with general questions and office needs;
• Maintain organized and accurate records and data sheets;
• Utilize strong computer, data entry, and organizational skills to support daily program operations;
• Communicate and work effectively with clients and the general public in a non-judgmental way;
• Demonstrate integrity, reliability, and the ability to work independently;
• Perform general office duties as needed

Qualifications:

• High school diploma or GED required;
• Two years of experience in data entry or general office work;
• Valid NYS Driver's License required

Schedule & Pay:

• Full-Time, Seasonal position
• 35 hours per week, Monday - Friday
• Pay range: $18.16 - $21.69 per hour (depending on experience)

For questions regarding this position, please contact Janelle Hartwell at [phone].

Equal Opportunity Employer:
Delaware Opportunities Inc.is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.