Healthcare Volunteer Program Lead

Liberty Hospital; Liberty (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Liberty Hospital in Liberty, MO is seeking a Volunteer Coordinator to interview, place, train and supervise volunteers across KU-affiliated sites, ensuring orientation and program development that aligns with health-system goals.

The role oversees daily operations, tracks volunteer hours, and plans recognition events while ensuring compliance with Joint Commission and privacy regulations. A minimum of a high school diploma and 5+ years in healthcare or volunteer services is expected.

Qualifications

• High School Graduate or GED.
• 5 or more years of experience in healthcare or volunteer services.
• Bachelors Degree in Business Administration, Health Care Administration or a related field of study from an accredited college or university.
• Certified Administrator of Volunteer Services (CAVS) - Patient Experience Institute (PXi)
• Basic Computer Skills.

Responsibilities

• Provides leadership to volunteer department; able to strategically identify, internalize and communicate the critical success factors necessary for the volunteer department as a whole and specifically to the strategic plan of the University of Kansas Health System.
• Oversees the daily operations of the volunteer department, including the supervision of volunteers and coordination with staff members in areas they serve.
• Is a super-user of volunteer database, to keep track of volunteers’ hours contributed and status (active, inactive, on a leave of absence, etc.), tracks trends, runs reports, and utilizes pertinent information as needed.
• Utilizes volunteers in creative ways to meet emotional and psychosocial needs of patients and families.
• Assesses, recruits and orients volunteers needed to accomplish goals of various hospital departments.
• Manages organizational responsibilities in a way that supports the achievement of unit/team goals. Works effectively with others in the management team to accomplish organizational goals and to identify and resolve problems. Skillfully administers, directs and allocates all organizational resources.
• Demonstrates personal effectiveness in leading the volunteer department towards its goals. Models appropriate values and maintains and promotes social, ethical and organizational cultural norms.
• Creates and communicates the “big picture” understanding of the hospital and works to ensure the department supports the organization’s desired mission and values.

Job description

Liberty Hospital in Liberty, MO is seeking a Volunteer Coordinator to interview, place, train and supervise volunteers across KU-affiliated sites, ensuring orientation and program development that aligns with health-system goals.

The role oversees daily operations, tracks volunteer hours, and plans recognition events while ensuring compliance with Joint Commission and privacy regulations. A minimum of a high school diploma and 5+ years in healthcare or volunteer services is expected.