Healthcare Virtual Assistant (PH) - Wing Assistant

Wing Assistant - India; Berkeley (CA); On-site; USD 7,200 - 9,600; Part time

Benefits offered by this job

Health Insurance

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Exceptionally Supportive Team

Opportunities for Career Growth

Fun Work Environment

Holiday & Overtime Pay

Job summary

Wing Assistant - India is seeking a Healthcare Virtual Assistant (Remote) to support US-based clinics with patient intake, scheduling, and data entry in EMR/EHR systems. The role requires a medical background, at least 1 year of VA experience, strong English (C1), HIPAA awareness, and excellent communication, organization, and technical skills to work in a remote, home-based setup.

Candidates must be comfortable graveyard shifts and collaborating with physicians, insurers, and administrative

Qualifications

• Bachelor’s degree in medical fields or pharmaceutical-related industry.
• At least 1-year experience as a Medical Virtual Assistant.
• Excellent English communication skills at C1 level.
• Solid understanding of medical terminologies and practices.
• Proficient in EHR/EMR systems and able to troubleshoot common issues.
• Understanding of healthcare privacy regulations (HIPAA).
• Strong interpersonal skills.
• Organizational & time management skills with attention to detail.
• Tech savvy and familiar with cloud services and VoIP.
• Able to work on a graveyard shift.

Responsibilities

• Document new patient and referral intake.
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing data into EMR/EHR systems.
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries.
• Respond to incoming patient inquiries, providing information and directing to the appropriate healthcare professional.
• Assist in analyzing healthcare data, preparing reports, and maintaining records.
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
• Coordinate sending medical records to various departments as directed by the Managing Physician.
• Ad hoc tasks.

Skills

English (C1)

Interpersonal skills

Organization & time management

Tech savvy

Graveyard shift

HIPAA knowledge

Medical terminology

EHR/EMR proficiency

Education

Bachelor’s degree in medical fields or pharmaceutical industry

Job description

Healthcare Virtual Assistant (Remote)

Duties And Responsibilities Include But Are Not Limited To

• Document new patient and referral intake
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
• Assist in analyzing healthcare data, preparing reports, and maintaining records.
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
• Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
• Ad hoc tasks

Qualifications

• Bachelor’s degree in medical fields or the pharmaceutical-related industry
• At least 1-year experience as a Medical Virtual Assistant
• Excellent English communication skills both written and verbal (At least C1 level)
• Solid understanding of medical terminologies and practices
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
• Understanding of healthcare privacy regulations
• Strong interpersonal skills
• Solid organizational & time management skills with keen attention to details
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Able to work on a graveyard shift

Technical Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule: US work hours (20-40 hours per week)

Location: This is a remote job

Salary Package (with HMO)

• Entry Level (1-3 years of experience): Up to PHP 39,500
• Intermediate Level (3-5 years of experience): Up to PHP 48,000
• Expert Level (5+ years of experience): Up to PHP 53,000

Please Note

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.