Healthcare Valet Operations Lead

University of California- Davis Health; Sacramento (CA); On-site; USD 251,000 - 320,000; Full time

Job summary

UC Davis Health is seeking a Parking Enforcement Operations Supervisor 2 to manage valet parking operations and supervise a diverse team of Parking Representatives, Leads, and Assistants. The role ensures safety, policy compliance, and exceptional patient and visitor service on a 24-hour schedule.

The incumbent plans and implements special valet arrangements, enforces parking regulations, and participates in budgeting and reporting.

Qualifications

• Bachelor's degree in related area and/or equivalent experience/training in a complex operations unit.
• 3+ years management or supervisory experience in the service industry.
• Knowledge of applicable California Vehicle Code regulations.
• Knowledge of proper cash handling, collection and deposit practices.
• Analytical and decision skills to review information, draw conclusions, develop and evaluate alternatives/solutions.
• Skills to analyze options and solve problems independently on assigned projects while utilizing available resources to efficiently complete work assigned.
• Organizational and time management skills to prioritize workload and meet deadlines, develop and carry out project assignments, in an efficient and timely manner and to provide accurate and sufficient documentation of activities.
• Interpersonal, verbal and written communication skills to clearly and efficiently interact with a diverse group of individuals at all levels within the organization to secure and/or promote information to clarify situations, resolve problems, and to foster and promote the goals of the organization.

Responsibilities

• Oversee and lead valet and parking operations to ensure high-quality service.
• Coordinate daily operations, focusing on customer service excellence and safety.
• Manage administrative tasks and reporting to support department goals.
• Lead health and safety practices within the valet and parking team.

Skills

Leadership

Management experience

Cash handling

Analytical decision-making

Organizational skills

Communication

Education

Bachelor's degree or equivalent experience

CPP

CAPP

Tools

Word

Excel

PowerPoint

Outlook

Job description

UC Davis Health is seeking a Parking Enforcement Operations Supervisor 2 to manage valet parking operations and supervise a diverse team of Parking Representatives, Leads, and Assistants. The role ensures safety, policy compliance, and exceptional patient and visitor service on a 24-hour schedule.

The incumbent plans and implements special valet arrangements, enforces parking regulations, and participates in budgeting and reporting.