Healthcare Unit Clerk & Front Desk Coordinator

USA Health; Mobile (AL); On-site; USD 18,000 - 28,000; Part time

Job summary

The University of South Alabama seeks a detail-oriented administrative professional to support patient care teams in Mobile, AL. You will handle front-desk tasks, chart processing, and use hospital information systems to coordinate care and maintain accurate records.

Your role requires strong multi-tasking, clear communication, and the ability to work well with healthcare providers in a fast-paced hospital setting; prior office experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• Comparable combination of education and experience may substitute for the above requirements.

Responsibilities

• Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values
• Adheres to hospital policies including confidentiality
• Participates in the evaluation of environmental and safety issues and intervenes appropriately
• Assists with orientation of new employees as assigned
• Requires minimal supervision to safely perform essential functions
• Utilizes proper body mechanics when moving equipment that is necessary to perform essential functions
• Maintains clean work area with appropriate forms and supplies
• Responds to call lights and promptly relays information to the appropriate nursing personnel
• Acknowledges the presence of staff, physicians and visitors at the nursing station
• Runs errands to support the needs of the unit
• Processes requests and orders during computer downtime
• Checks unit census and updates condition codes
• Utilizes computer terminal to access the Hospital Information Systems
• Utilizes the Hospital Information System to enter requests for unit maintenance and repair
• Schedule and coordinates diagnostic procedures and continued care/follow up appointments
• Order supplies and unit inventory
• Process patient charges
• Check unit census and updates condition codes
• Complete patient transfers and discharges
• Replenishes chart stationary
• Serves as receptionist
• Answers the telephone in a prompt and courteous manner
• Performs general clerical duties
• Prepares unit admission packs
• Communicates and uses appropriate customer relation skills with physicians, patients, families and healthcare team in person and via telephone
• Notifies Charge Nurse when leaving unit
• Maintains accurate and complete records by posting all forms and reports in correct order
• Updates Kardex as needed and completes orders by forwarding forms utilizing the FAX machine
• Performs chart reduction
• Maintains a neat and properly ordered chart
• Prepares chart for Medical Records upon discharge
• Completes all mandatory unit, educational and hospital requirements
• Utilizes cost effective practices in performing all aspects of the job
• Adheres to Infection Control and Safety Standards
• Keeps unit material/flow sheets stocked
• Keeps unit desk free of clutter at all times
• Processes laboratory samples for analysis in a prompt and accurate manner
• Participates on committees as assigned
• Participates in Performance Improvement activities as assigned
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety StandardsRegular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Skills

Multi-tasking

Independent work

Under pressure

Oral & written communication

Healthcare collaboration

Print & fax documents

Learning ability

Time management

Education

High School Diploma or equivalent

Job description

The University of South Alabama seeks a detail-oriented administrative professional to support patient care teams in Mobile, AL. You will handle front-desk tasks, chart processing, and use hospital information systems to coordinate care and maintain accurate records.

Your role requires strong multi-tasking, clear communication, and the ability to work well with healthcare providers in a fast-paced hospital setting; prior office experience is preferred.