Healthcare Training & Development Lead for ECM/CalAIM

Vynca Inc.; San Mateo (CA); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Vynca Inc. is seeking a Training and Development Specialist for the Enhanced Care Management program to design, implement, and evaluate training, ensuring staff have the knowledge and skills to deliver ECM services under CalAIM.

The role covers onboarding, ongoing training, audits, and collaboration with leadership and community partners, with eligibility to work in CA and other states; requires Bachelor's degree and 2+ years in adult education; full-time, M-F 8:30-5 PT.

Qualifications

• Bachelor’s degree required; Master’s in Health Care Administration preferred.
• 2+ years of experience in adult education and staff training in healthcare.
• Willing to work Monday–Friday 8:30am–5pm Pacific Time; possible evenings/weekends.
• Experience with Medi-Cal populations, ECM, or CalAIM programs is desirable.
• Knowledge of adult learning principles and instructional design.

Responsibilities

• Develop, implement, and maintain training programs for the ECM Quality and Training Department.
• Coordinate and deliver training sessions on ECM core competencies, program standards, documentation requirements, and cultural sensitivity.
• Conduct onboarding for new ECM team members and facilitate ongoing training for existing staff, adhering to CalAIM and DHCS guidelines.
• Assess and evaluate the efficacy of training programs through assessments, feedback mechanisms, and performance metrics.
• Participate in internal and external audits, assisting with performance improvement plans as required.
• Liaise with internal leadership and external stakeholders to identify training needs and ensure alignment with ECM objectives and Medi-Cal regulations.
• Maintain meticulous training records and ensure staff fulfill continuing education and compliance obligations.
• Assist in the creation and dissemination of training materials, job aids, and guidance documents.
• Support quality improvement initiatives by integrating lessons learned and best practices into training protocols.
• Remain abreast of CalAIM policy modifications, ECM provider mandates, and workforce development trends.

Skills

Adult education

Staff training

Instructional design

Presentation skills

LMS

Virtual training

Facilitation

Education

Bachelor's degree

Master's in Health Care Administration

Tools

Google Suite

Zoom

Microsoft Teams

Job description

Vynca Inc. is seeking a Training and Development Specialist for the Enhanced Care Management program to design, implement, and evaluate training, ensuring staff have the knowledge and skills to deliver ECM services under CalAIM.

The role covers onboarding, ongoing training, audits, and collaboration with leadership and community partners, with eligibility to work in CA and other states; requires Bachelor's degree and 2+ years in adult education; full-time, M-F 8:30-5 PT.