Healthcare Simulation & VR Lab Technician

St. John's University; Hempfield Township (Westmoreland County); On-site; USD 55,000 - 65,000; Full time

Job summary

St. John’s University is seeking a Simulation & Virtual Reality Laboratory Technician to provide ongoing technical support for simulation delivery.

You will set up AV equipment, manage simulation software, operate mannequins, and assist faculty with VR labs to enable high-fidelity teaching experiences. Under supervision of the Director of the Simulation Center, you will evaluate equipment, maintain software, and ensure compliance with licensing and safety standards while collaborating with

Qualifications

• Bachelor's degree in information technology, communications, related field or equivalent experience; or an Associate degree with five years of related work experience.
• Two years IT support experience and ability to troubleshoot complex hardware/software issues.
• Excellent oral, written, and interpersonal communication skills; ability to convey technical information to diverse population.

Responsibilities

• Sets up simulation equipment and other learning technologies to meet the needs of faculty and students.
• Prepares supplies and equipment needed for simulation labs.
• Clean-up supplies, equipment, and mannequins once the simulation lab is complete.
• Restock simulation lab supplies/carts as needed for each lab.
• Operates and maintains computer hardware and audio-video recording systems.
• Handles simulation equipment with the ability to follow medical aspects of scenario and make appropriate adjustments based on participant’s actions.
• Aids faculty with human patient simulation labs and virtual reality labs including organization and preparation
• Identifies and implements solutions to problems related to simulation equipment, computer hardware, and software.
• Repairs and maintains equipment as required or initiates repairs for equipment under warranty.
• Communicates with manufacturers regarding maintenance, repairs, updates, and technology changes as directed by the Director of the Simulation Center.
• Conveys both technical and non-technical matters effectively in person and in writing with a diverse population.
• Remains current with technical and professional skills by attending continuing education and training courses.
• Acquires and maintains skills and knowledge related to existing and newly acquired technologies in the College of Pharmacy & Health Sciences.
• Researches specifications for hardware and software products and must be aware of software licensing laws and requirements.
• Assists in maintaining reference materials for the simulation equipment and related audio-visual and computer hardware and software.
• Helps in maintaining an accurate inventory of simulation equipment including mannequins, hardware, and software.
• Trains faculty in operation of equipment as needed and develops quick-guide reference aids for faculty.
• Participates in College and University open houses, recruitment, student, and other College events as needed.
• Contributes effectively to a positive work environment that demonstrates and supports a learning-centered environment.
• Promotes and models a team approach in the conduct of daily operations within the College of Pharmacy & Health Sciences.
• Reinforces and maintains high ethical standards of conduct and procedures to assist in ensuring the security of the College's technology assets and data.
• Performs other duties as assigned by the Director of the Simulation Center.

Skills

IT support

Troubleshooting

Communication

Education

Bachelor's degree in information technology, communications, related field or equivalent experience

Tools

A/V equipment

Simulation software

Manikin operation software

Job description

St. John’s University is seeking a Simulation & Virtual Reality Laboratory Technician to provide ongoing technical support for simulation delivery.

You will set up AV equipment, manage simulation software, operate mannequins, and assist faculty with VR labs to enable high-fidelity teaching experiences. Under supervision of the Director of the Simulation Center, you will evaluate equipment, maintain software, and ensure compliance with licensing and safety standards while collaborating with