Healthcare Security Training Lead

Workstream; Aurora (CO); On-site; USD 42,000 - 55,000; Full time

Job summary

PalAmerican Security in Colorado, Aurora, is seeking a Field Training Officer to lead and coach officers through On-the-Job Training and ongoing coaching. You will train on post orders, procedures, communication, and incident response, while ensuring accurate documentation and progress reporting.

The role emphasizes de-escalation, emergency response, and professional standards in a healthcare security environment, with opportunities to advance and refine training materials and methods.

Qualifications

• 6–12 months of healthcare security experience or equivalent.
• Strong knowledge of SOPs, post orders, and incident response.
• Excellent communication, de-escalation, report writing, and emergency response skills.
• Proven record of reliable attendance, strong conduct, and high performance.
• Ability to coach, mentor, and communicate effectively.
• Calm and professional demeanor in high-stress situations.
• Current CPI, Safety Care, MOAB, or similar de-escalation training.
• Previous training, coaching, or mentoring experience preferred.

Responsibilities

• Lead and coach new officers through structured On-the-Job Training (OJT).
• Train officers on post orders, security procedures, communication, report writing, emergency response, and de-escalation techniques.
• Provide refresher and recertification training such as CPI, Safety Care, MOAB, Taser, and CPR.
• Offer ongoing coaching, feedback, and performance evaluations to enhance team skills.
• Maintain accurate training documentation and communicate progress to leadership.
• Identify training needs and help improve OJT processes and materials.
• Serve as a positive role model for professionalism, safety, and healthcare security standards.

Skills

Coaching/mentoring

De-escalation

Emergency response

Post orders knowledge

Job description

PalAmerican Security in Colorado, Aurora, is seeking a Field Training Officer to lead and coach officers through On-the-Job Training and ongoing coaching. You will train on post orders, procedures, communication, and incident response, while ensuring accurate documentation and progress reporting.

The role emphasizes de-escalation, emergency response, and professional standards in a healthcare security environment, with opportunities to advance and refine training materials and methods.