Security - Field Training Officer

Workstream; Aurora (CO); On-site; USD 42,000 - 55,000; Full time

Job summary

PalAmerican Security in Colorado, Aurora, is seeking a Field Training Officer to lead and coach officers through On-the-Job Training and ongoing coaching. You will train on post orders, procedures, communication, and incident response, while ensuring accurate documentation and progress reporting.

The role emphasizes de-escalation, emergency response, and professional standards in a healthcare security environment, with opportunities to advance and refine training materials and methods.

Qualifications

• 6–12 months of healthcare security experience or equivalent.
• Strong knowledge of SOPs, post orders, and incident response.
• Excellent communication, de-escalation, report writing, and emergency response skills.
• Proven record of reliable attendance, strong conduct, and high performance.
• Ability to coach, mentor, and communicate effectively.
• Calm and professional demeanor in high-stress situations.
• Current CPI, Safety Care, MOAB, or similar de-escalation training.
• Previous training, coaching, or mentoring experience preferred.

Responsibilities

• Lead and coach new officers through structured On-the-Job Training (OJT).
• Train officers on post orders, security procedures, communication, report writing, emergency response, and de-escalation techniques.
• Provide refresher and recertification training such as CPI, Safety Care, MOAB, Taser, and CPR.
• Offer ongoing coaching, feedback, and performance evaluations to enhance team skills.
• Maintain accurate training documentation and communicate progress to leadership.
• Identify training needs and help improve OJT processes and materials.
• Serve as a positive role model for professionalism, safety, and healthcare security standards.

Skills

Coaching/mentoring

De-escalation

Emergency response

Post orders knowledge

Job description

Field Training Officer needed

Join PalAmerican Security’s enthusiastic healthcare security team where you will play a vital role in training new and current officers. This position offers a rewarding chance to develop your leadership skills while ensuring a safe and professional environment. Enjoy a fun, supportive workplace where your expertise in de-escalation, emergency response, and security operations is valued and expanded.

Key Responsibilities

• Lead and coach new officers through structured On-the-Job Training (OJT)
• Train officers on post orders, security procedures, communication, report writing, emergency response, and de-escalation techniques
• Provide refresher and recertification training such as CPI, Safety Care, MOAB, Taser, and CPR
• Offer ongoing coaching, feedback, and performance evaluations to enhance team skills
• Maintain accurate training documentation and communicate progress to leadership
• Identify training needs and help improve OJT processes and materials
• Serve as a positive role model for professionalism, safety, and healthcare security standards

Essential Qualifications

• 6–12 months of successful healthcare security experience or equivalent
• Strong knowledge of SOPs, post orders, and incident response
• Excellent communication, de-escalation, report writing, and emergency response skills
• Proven record of reliable attendance, strong conduct, and high performance
• Ability to coach, mentor, and communicate effectively
• Calm and professional demeanor in high-stress situations
• Current CPI, Safety Care, MOAB, or similar de-escalation training
• Previous training, coaching, or mentoring experience preferred

Why Apply?

• Work in a loving and supportive healthcare environment
• Develop highly sought-after skills in security training and emergency response
• Be part of a dynamic team dedicated to safety and professionalism

Location: CO - Aurora

THE PALAMERICAN DIFFERENCE
With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.
SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS
Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.