Healthcare Security & Safety Specialist

Baystate Health; Springfield (MA); On-site; USD 27,000 - 36,000; Full time

Job summary

Baystate Health is seeking a Security Officer to protect life and property across its medical campus. The role requires patrolling facilities, monitoring access, responding to emergencies, and assisting with traffic control and crowd management to ensure safety for patients, staff, and visitors.

Responsibilities include badge issuance, building rounds, incident reporting, de-escalation, and collaboration with nursing and security teams to maintain a safe environment.

Qualifications

• High School/GED diploma required.
• Customer service background and the ability to communicate effectively.

Responsibilities

• Patrols facility and grounds, respond to calls for service, alarms, and emergencies, and assists staff as needed.
• Enforces access control, issues badges, and ensures doors are secured or opened appropriately.
• Provide escorts to patients, visitors, employees, and staff as directed by security supervisor.

Skills

Microsoft Word

Report writing

Customer service

Communication

Education

High School/GED Diploma

Associate’s degree

Job description

Baystate Health is seeking a Security Officer to protect life and property across its medical campus. The role requires patrolling facilities, monitoring access, responding to emergencies, and assisting with traffic control and crowd management to ensure safety for patients, staff, and visitors.

Responsibilities include badge issuance, building rounds, incident reporting, de-escalation, and collaboration with nursing and security teams to maintain a safe environment.