Healthcare Security Officer: Patient Safety & Access

Securitas Security Services USA, Inc.; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

401k Matching

Life Insurance

Paid Time Off

Paid Training

Scholarship Program

Education Programs

EAP

Employee Discounts

Job summary

Securitas Security Services USA, Inc. is hiring a Public Safety Officer for Boston Children's Hospital in Boston, MA. The role focuses on maintaining a safe environment by monitoring premises, controlling access, and responding to incidents.

Responsibilities include patrolling, risk assessment, and coordinating with clinical staff while providing professional customer service to employees and visitors. Requires strong observation, de-escalation, and communication skills, with healthcare setting

Qualifications

• Excellent observational and de-escalation skills.
• Strong communication with clinical and security teams.
• Committed to ethical practices and following safety protocols.

Responsibilities

• Continuously monitor premises to ensure safety.
• Control access to patient care areas and screen visitors.
• Remove potentially harmful objects and maintain a secure environment.
• Monitor patient behavior, especially at night or low-activity periods.
• Protect medical staff in potentially risky situations.
• Adhere to client and company policies; report incidents promptly.
• Communicate with clinical staff and management about escalations.
• Provide courteous interactions with employees, patients, and visitors.
• Conduct patrols to identify hazards or unauthorized individuals; inspect buildings and grounds.
• Respond to emergencies following established procedures.
• Document logs and reports with clear grammar and professional standards.
• Direct disturbances to leave the premises as needed.

Skills

Observation & de-escalation

Communication

Ethical safety practices

Education

High school diploma or equivalent

Job description

Securitas Security Services USA, Inc. is hiring a Public Safety Officer for Boston Children's Hospital in Boston, MA. The role focuses on maintaining a safe environment by monitoring premises, controlling access, and responding to incidents.

Responsibilities include patrolling, risk assessment, and coordinating with clinical staff while providing professional customer service to employees and visitors. Requires strong observation, de-escalation, and communication skills, with healthcare setting