Healthcare Security Officer: Patient-Focused, Unarmed

Atrium Health; Lincolnton (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Atrium Health seeks a dedicated Security Officer to provide professional security services with a customer-service approach and to respond to emergencies, incidents, and safety concerns across the facility. Candidates should have basic security experience, strong communication, and the ability to de-escalate tense situations while upholding policies and procedures.

Responsibilities include patrols, incident reporting, traffic control, and collaboration with hospital staff and local law

Qualifications

• High school diploma or GED.
• Typical 1 year of security or customer-service experience.
• Ability to pass background check and drug screen; comply with safety policies.

Responsibilities

• Provide security services with professionalism and compassion per policies.
• Respond to emergencies, assist patients, visitors and staff as needed.
• De-escalate conflicts and coordinate with law enforcement when required.
• Inspect and monitor site, perform rounds, and report incidents timely.

Skills

Customer service

De-escalation

Observation

Communication

Teamwork

Education

High school diploma or GED

Tools

Radio communications

TASER training

Safety equipment handling

Job description

Atrium Health seeks a dedicated Security Officer to provide professional security services with a customer-service approach and to respond to emergencies, incidents, and safety concerns across the facility. Candidates should have basic security experience, strong communication, and the ability to de-escalate tense situations while upholding policies and procedures.

Responsibilities include patrols, incident reporting, traffic control, and collaboration with hospital staff and local law