Healthcare Security Officer — Night & Weekend Shifts

Mayo Clinic; Mankato (MN); Presencial; USD 30.000 - 41.000; Jornada completa

Descripción de la vacante

Mayo Clinic in Minnesota is seeking a Security Officer to provide professional customer service and security presence across Mayo Clinic campuses. You will proactively patrol property, assist visitors, patients and staff, and help prevent and deter fire, theft, vandalism, and unauthorized entry.

This full-time role requires readiness for night and weekend shifts, potential taser deployment, and collaboration with emergency responders.

Formación

• High school degree or GED equivalent is required.
• Associate's degree in law enforcement, criminal justice, security, or a related field preferred; minimum two years of experience in a customer service, military, security position and/or a similar role; experience in a healthcare setting preferred.
• Experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation; experience with Windows XP or newer as well as intermediate skills in Microsoft Office software; technical aptitude to work with Security Technology is preferred.
• Previous security experience; able to work independently and in a team-environment; requires strong sense of customer service and interpersonal skills to interact with patients, visitors and employees; requires strong written and verbal skills; strong problem solving skills are necessary.
• Has the ability to read and communicate effectively in a pleasant, courteous, professional and friendly manner. Maintains a professional appearance at all times per organizational and department standards. Can restrain potentially violent individuals; demonstrated ability to remain calm and assume control of emergency situations.
• Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy; must obtain certification from the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer within 6 months. Training certification in AVADE Workplace Violence Training, basic CPR and AED, required within 1 year.

Responsabilidades

• Provide professional customer service and security presence across Mayo Clinic campuses.
• Patrol Mayo Clinic property and security sensitive areas.
• Assist visitors, patients and staff as needed and help prevent and deter incidents such as fire, theft, vandalism, and illegal entry.
• Prepare incident reports/activity logs and respond to complaints and service calls for wrongdoing.
• Operate in emergencies with good judgment, teamwork with other responders, and effective communication via two-way radios.
• Work nights and weekends as required by security assignments or emergencies.

Conocimientos

Customer service

Patrolling

Emergency response

Defensive tactics

Incident reports

Communication

Interpersonal skills

Educación

Associate's degree in security-related field

High school diploma or GED

Herramientas

CCTV operation

Microsoft Office

Security technology

IAHSS certification prep

Descripción del empleo

Mayo Clinic in Minnesota is seeking a Security Officer to provide professional customer service and security presence across Mayo Clinic campuses. You will proactively patrol property, assist visitors, patients and staff, and help prevent and deter fire, theft, vandalism, and unauthorized entry.

This full-time role requires readiness for night and weekend shifts, potential taser deployment, and collaboration with emergency responders.