Security Officer 1

Mayo Career Site UK; Rochester (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Mayo Clinic is seeking a Security Officer I to patrol campuses, deter crime, and respond to security incidents. This role requires maintaining safety, enforcing policies, and coordinating with emergency responders.

You will also prepare incident reports and assist during evacuations. The position demands the ability to work in a healthcare environment, endure physical duties, and use de-escalation and restraint techniques when needed.

Qualifications

• Ability to operate in a healthcare environment.
• Proficient use of verbal de-escalation techniques.
• Experience with self-defense and restraint techniques, including handcuffing.
• Demonstrated good judgment, professionalism and teamwork during emergencies.

Responsibilities

• Proactively patrol Mayo Clinic property to deter crime and respond to security incidents.
• Respond to security incidents to ensure safety and enforce Mayo policies.
• Prepare accurate and timely incident reports.
• Operate a security vehicle when required.
• Assist with emergency evacuations and coordinate with facilities personnel and other responders.

Skills

Verbal de-escalation

Self-defense techniques

Emergency response

Teamwork

Patrol and situational awareness

Tools

Two-way radio

Incident reporting software

Job description

Work is performed in a healthcare environment., Lifting and/or carrying 10 to 50 pounds daily, and occasionally pushing/pulling/lifting over 100 pounds. Standing or walking 8 to 12 hours daily. Climbing, running and kneeling in response to disturbances. Exposure to disagreeable odors (e.g., body odors, dirty clothing, human feces), body fluids, hazardous chemicals, communicable diseases (e.g., T.B., hepatitis, AIDS), mentally unstable individuals, verbal and physically aggressive individuals, and individuals under the influence of controlled substances.

Mayo Clinic Global Security Officers provide a professional level of customer service, security presence and response. A Security Officer I will proactively patrol Mayo Clinic property to deter crime and undesirable behaviors, . ; Responds to security incidents to ensure safety of occupants and enforce Mayo policies; Prepares accurate and timely incident reports; May use a security vehicle to proactive patrol and respond to incidents.

A Security Officer I adapts to unpredictable and stressful situations while demonstrating professionalism; manages aggression using verbal de-escalation techniques; manages physical violence using self-defense, control and restraint techniques, including handcuffing; responds to emergency crises effectively and professionally.; exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people during stressful situations. A Security Officer must exercise sound independent judgment in both emergency and routine situations.

A Security Officer I operates and communicates on a two-way radio and effectively uses available technological tools;

A Security Officer I will frequently be walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running and must be able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance; assists patients, volunteers, visitors, and staff with emergency evacuations, including handling emergency evacuation devices used to transport patients and others to safety; makes effective decisions as an emergency first responder, is confident in stressful situations, and works as a team member with other emergency responders, including Facilities personnel, law enforcement, fire/rescue, and emergency medical services personnel.

The Security Officer I can work nights and weekends for security and protection assignments and when required by emergency or special situations.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.**

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.