Healthcare Security Officer I – 12-Hour Rotating Shifts

Northwesternmedicine; Wheaton (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

Northwestern Medicine is seeking a Security Officer I to protect patients, staff, and visitors across the hospital environment. The role involves patrolling, incident response, report writing, and coordination with law enforcement when needed.

Responsibilities include monitoring access control and video systems, guiding staff to vehicles, and assisting with emergency codes. A high-school diploma and valid driver’s license are required, with multiple certifications pursued after hire.

Qualifications

• Interpersonal and communication skills necessary to interact effectively with a variety of individuals.
• Writing skills necessary to complete reports and paperwork that meets departmental standards.

Responsibilities

• Investigates/quells hospital incidents and disturbances to maintain patient, visitor, and employee security.
• Completes descriptive reports for supervisory personnel.
• Notifies appropriate city officials (police and fire) and prepares descriptive reports for supervisory personnel.
• Performs regular perimeter and internal patrols of the hospital buildings and grounds to assure protection of patients and property.
• Conducts investigations into incidents of hazardous conditions, reported theft, criminal activity, and any other security or safety issues as reported.
• Monitors the access control system, fire and duress alarms, and the security video system.
• Controls traffic as necessary to always assure access for emergency vehicles and access for patients and visitors accordingly.
• Controls traffic as necessary during incidents and for helicopter transports.
• Maintains security of restricted areas by checking and locking doors according to pre-set schedules or as required by special circumstances.
• Provides escorts for staff to their vehicles as requested.
• Delivers deceased bodies to the morgue and releases same to authorized persons in accordance with established policies.
• Responds to all emergency codes in accordance with department specific guidelines.
• Alerts the department Manager of any activities or deviation from departmental standards that may require disciplinary action or follow-up.
• Enforces all hospital policies and procedures as directed.
• Officers must display a competent and professional service image yet be approachable and service minded at all times.
• This image should encourage people to freely ask for assistance or convey information that may allow the officer to prevent problems or reduce exposure of the hospital to damage or loss.
• Conduct contraband searches for patient and employee safety as needed.
• Monitor individuals or situations to ensure patient and employee safety as needed.
• Oversees staff parking permit process, and monitors compliance per established policy and procedure.
• Performs other related duties as assigned.

Skills

Interpersonal and communication skills

Writing skills

Education

High-school diploma or GED

Associate/Bachelor's degree

Valid driver's license

Job description

Northwestern Medicine is seeking a Security Officer I to protect patients, staff, and visitors across the hospital environment. The role involves patrolling, incident response, report writing, and coordination with law enforcement when needed.

Responsibilities include monitoring access control and video systems, guiding staff to vehicles, and assisting with emergency codes. A high-school diploma and valid driver’s license are required, with multiple certifications pursued after hire.