Healthcare Security Officer — Calm Response & Patient Care

Allied Universal; Avon (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health benefits

Perks Program

Job summary

Allied Universal, North America’s leading security and facility services company, invites you to join a dynamic hospital team in Avon, OH as a Security Officer Full Time Crisis Intervention. You will monitor, patrol, and support a caring environment while delivering outstanding customer service.

This unarmed role involves responding to incidents, enforcing post orders, and coordinating with hospital staff to ensure safety and service excellence.

Qualifications

• Must meet hospital vaccination requirements.
• Must be able to work in a hospital environment that includes a morgue.
• Must be able to restrain individuals when necessary.
• This is primarily a driving post.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors while carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols throughout healthcare facilities, parking areas, entrances, and surrounding perimeter areas to help deter unauthorized activity.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established post orders and escalation procedures.
• Observe and report unusual activity, hazards, access concerns, and policy violations to the appropriate personnel.
• Assist with access control, visitor direction, and traffic flow while maintaining a professional presence in a healthcare environment.

Skills

Customer service

Communication

Observation

Problem solving

Teamwork

De-escalation

Education

High school diploma or equivalent

Job description

Allied Universal, North America’s leading security and facility services company, invites you to join a dynamic hospital team in Avon, OH as a Security Officer Full Time Crisis Intervention. You will monitor, patrol, and support a caring environment while delivering outstanding customer service.

This unarmed role involves responding to incidents, enforcing post orders, and coordinating with hospital staff to ensure safety and service excellence.