Healthcare Security Officer

massgeneralbrigham; Oak Bluffs (MA); On-site; USD 30,000 - 44,000; Full time

Job summary

Martha's Vineyard Hospital, Inc. seeks a dedicated security officer to protect patients, visitors, and staff. You will patrol the facility, monitor access points, and report safety concerns while maintaining confidentiality and professionalism.

Required are strong communication and customer service skills, with experience in de-escalation and incident documentation. Shift duties include on-site work and potential medical emergency response.

Qualifications

• Bachelor's Degree in Criminal Justice preferred.
• Experience in hospital security, police, EMS, or customer service preferred.
• Class D Driver's License (State) preferred.
• BLS certification and AVADE Workplace Violence Prevention Certification within six months of hire.

Responsibilities

• Patrol assigned areas, focusing on high-risk zones.
• Identify unsafe conditions and unsecured areas to prevent theft or injuries.
• Prepare and submit incident reports and maintain logs.
• Respond to service requests using security systems; communicate via radio and phone.
• Assist in medical emergencies and restrained patients when authorized.

Skills

Interpersonal communication

Customer service

De-escalation

Multitasking

Problem solving

Analytical thinking

Writing skills

Teamwork

Adaptability

Documentation

Education

Bachelor's degree in Criminal Justice preferred

Tools

Database software

Job description

Martha's Vineyard Hospital, Inc. seeks a dedicated security officer to protect patients, visitors, and staff. You will patrol the facility, monitor access points, and report safety concerns while maintaining confidentiality and professionalism.

Required are strong communication and customer service skills, with experience in de-escalation and incident documentation. Shift duties include on-site work and potential medical emergency response.