Healthcare Scheduling & Workforce Planner

EMED Group; Bristol (VA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Training & development

Annual leave

Career progression

Free parking

Staff discount

Pension scheme

EAP (Employee Assistance)

Benevolent fund

Job summary

Bristol Ambulance (Part of EMED Group) is seeking a Scheduling Administrator to join our team in Bristol. This is a hands-on role focusing on planning, coordination and management of operational staffing to meet patient demand.

You will maintain workforce records, support rostering, monitor performance and work with operational managers, payroll and HR to resolve queries and drive continuous improvement of scheduling processes.

Qualifications

• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical skills with experience producing reports and interpreting workforce data.
• Excellent communication and stakeholder management skills.
• Experience using workforce management, scheduling or rostering systems.

Responsibilities

• Coordinate workforce planning to ensure staffing levels meet operational demand and KPIs.
• Maintain accurate workforce records (annual leave, sickness, training, rota changes).
• Manage leave requests, relief shifts and rota changes per policy and requirements.
• Produce workforce reports and analyse KPIs (overtime, abstractions, utilisation).
• Liaise with managers, HR, payroll providers and operations to resolve queries efficiently.
• Support maintenance and improvement of scheduling systems and address system issues.
• Provide guidance on workforce planning, rostering and resourcing queries.
• Ensure compliance with Data Protection, FOI and Working Time Regulations.
• Support policy and process reviews and deputise for the Resourcing Team Lead when needed.

Skills

Organisational skills

Analytical reporting

Communication

Rostering systems experience

Tools

Workforce management software

Job description

Bristol Ambulance (Part of EMED Group) is seeking a Scheduling Administrator to join our team in Bristol. This is a hands-on role focusing on planning, coordination and management of operational staffing to meet patient demand.

You will maintain workforce records, support rostering, monitor performance and work with operational managers, payroll and HR to resolve queries and drive continuous improvement of scheduling processes.