Compassionate Procedure Scheduler

Bristol Hospital Multi-specialty Group; Bristol (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Bristol Health is seeking a full-time Scheduling/Registration Clerk for 1st shift in Bristol, CT. You will schedule procedures, review diagnoses for appropriateness, and use scheduling software to manage patient appointments.

The role requires excellent telephone and customer service skills, strong organizational ability, and accurate documentation of registrations, cancellations, and no-shows. Prolonged desk work and data entry are involved in a fast-paced office environment.

Qualifications

• Strong customer service and telephone skills.
• Excellent organizational abilities.
• Proficient typing speed (≥30 wpm).
• Solid knowledge of medical terminology.
• Ability to follow written and verbal instructions.

Responsibilities

• Schedule procedures for hospital-affiliated services.
• Maintain accurate patient records and documentation.
• Handle pre-registration and admission information.
• Respond to patient questions and coordinate with departments.
• Float to other departments as needed.

Skills

Customer service

Typing 30 wpm

Medical terminology

Organizational skills

Problem solving

Education

High School Diploma

Associate’s Degree preferred

Job description

Bristol Health is seeking a full-time Scheduling/Registration Clerk for 1st shift in Bristol, CT. You will schedule procedures, review diagnoses for appropriateness, and use scheduling software to manage patient appointments.

The role requires excellent telephone and customer service skills, strong organizational ability, and accurate documentation of registrations, cancellations, and no-shows. Prolonged desk work and data entry are involved in a fast-paced office environment.