Healthcare Scheduling Specialist for DME & Home Care

AdaptHealth; New Berlin (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

AdaptHealth in New Berlin, WI is seeking a Scheduling Specialist to coordinate patient appointment scheduling for DME, PAP, and oxygen equipment, ensuring timely delivery, setup, maintenance, and pickups with exceptional service.

You will collaborate with physicians, home health agencies, and discharge planners to align delivery timing with care plans, manage calendars and documentation, and maintain HIPAA compliance in a fast-paced office environment.

Qualifications

• Requires high school diploma; healthcare scheduling experience preferred.
• Associate degree preferred; strong administrative background a plus.
• Experience with HIPAA and patient confidentiality.
• Excellent communication and multitasking in a fast-paced setting.

Responsibilities

• Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment.
• Arrange maintenance visits, exchanges, and compliance checks.
• Prioritize urgent requests and after-hours scheduling.
• Maintain scheduling records and generate performance reports.
• Collaborate with physicians' offices and home health providers.
• Ensure HIPAA-compliant handling of patient information.

Skills

Scheduling expertise

Technical proficiency

Healthcare knowledge

Communication skills

Organizational skills

Problem-solving

HIPAA compliance

Independence

Education

High school diploma

Associate's degree in Healthcare Administration

Tools

Scheduling software

Route optimization

Microsoft Office

Patient management systems

Job description

AdaptHealth in New Berlin, WI is seeking a Scheduling Specialist to coordinate patient appointment scheduling for DME, PAP, and oxygen equipment, ensuring timely delivery, setup, maintenance, and pickups with exceptional service.

You will collaborate with physicians, home health agencies, and discharge planners to align delivery timing with care plans, manage calendars and documentation, and maintain HIPAA compliance in a fast-paced office environment.