Healthcare Scheduler, Part-Time Day Shift (Montclair)

Ardent Health Services; Glen Ridge (NJ); On-site; USD 24,796 - 35,817; Part time

Job summary

Ardent Health Services is seeking a part-time day shift scheduler in Montclair, NJ to manage outpatient services across Primary Care, Specialty, Surgical and Radiology. You will coordinate with physicians’ offices, ensure complete booking information, and document in the EMR while maintaining smooth patient flow.

The role requires a High School Diploma, 1 year of scheduling experience, familiarity with medical terminology and EMR, plus strong communication and organizational skills.

Qualifications

• High School Diploma.
• 1 year of prior experience in appointment scheduling, patient access, or billing.
• Familiar with medical terminology.
• Knowledge of EMR.
• Excellent time management skills and ability to multitask and prioritize work.
• Excellent written and verbal communication skills (Grammar, spelling, and punctuation).
• Strong organizational and planning skills.
• Exceptional customer service and phone etiquette.
• Ability to maintain effective and organized systems to ensure timely patient flow.

Responsibilities

• Schedule designated Primary Care, Specialty/Sub-specialty, Surgical, and Radiology outpatient services with the hospital system.
• Accept calls from and work with physicians’ offices to schedule procedures in the Electronic Record Scheduling System.
• Ensure receipt of all pertinent information related to the booking and necessary documentation.
• Fax booking information to Pre- admission testing.
• Inform OR, Materials Management, and Central Sterile Processing of special instrument and supply requests.
• Work daily with peers, leadership, anesthesia, and physicians’ offices to compress the schedule for efficiencies.
• Communicate with affected departments, last-minute add-ons, and cancellations to ensure adequate resources.
• Schedule procedures including pre-admission testing, pre-op clearances, and orders for MRI/CT/lab testing.
• Ensure all patient information is complete and forwarded to appropriate departments.
• Enter notes and special instructions in the electronic medical record.
• Perform any and all other duties as assigned.

Job description

Ardent Health Services is seeking a part-time day shift scheduler in Montclair, NJ to manage outpatient services across Primary Care, Specialty, Surgical and Radiology. You will coordinate with physicians’ offices, ensure complete booking information, and document in the EMR while maintaining smooth patient flow.

The role requires a High School Diploma, 1 year of scheduling experience, familiarity with medical terminology and EMR, plus strong communication and organizational skills.