Healthcare Revenue Cycle Analyst - Billing & Collections

Cross Country Healthcare; Virginia; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Insurance

401(k) plan

Tuition Assistance

Pet Insurance

Burnalong wellness platform access

Job summary

Cross Country Healthcare is seeking a Revenue Cycle Analyst to optimize billing workflows and ensure timely payments for home care services. You will review service data, submit invoices, monitor receivables, and resolve issues to improve cash flow and compliance.

We value strong analytical and communication skills, experience with billing systems, and a collaborative approach to work with payers and internal teams. Equipment will be provided for the role.

Qualifications

• High school diploma or equivalent required; additional education or relevant experience preferred.
• 3-5 years of experience in billing, accounts receivable, collections, or related revenue cycle functions preferred.
• Experience with healthcare billing, claims processing, accounts receivable management, and collections preferred.
• Proficiency with Microsoft Office applications and billing, claims, or database systems.
• Strong analytical, problem-solving, and organizational skills with attention to detail.
• Effective written and verbal communication skills and the ability to work collaboratively with internal and external stakeholders.
• Ability to manage multiple priorities, meet deadlines, and maintain accurate documentation.

Responsibilities

• Manage billing and collections activities for home care services, ensuring accurate and timely claim and invoice submission.
• Review and validate service documentation, authorizations, rates, and related data to support billing accuracy.
• Monitor accounts receivable, outstanding balances, denials, rejections, and payment variances; perform follow-up to ensure timely reimbursement.
• Research, resolve, and document billing discrepancies, claim issues, and payment concerns.
• Communicate with clients, payers, and internal departments to obtain required information and resolve account-related issues.
• Maintain accurate account records, billing documentation, and collection notes.
• Analyze and reconcile payments, identify underpayments or outstanding balances, and take appropriate action to recover revenue.
• Monitor aging reports and prioritize collection efforts to reduce outstanding receivables and improve cash flow.
• Ensure compliance with company policies, payer requirements, contractual obligations, and applicable regulations.
• Prepare account status updates and elevate unresolved issues as needed.
• Perform quality control reviews to ensure billing, payment, and collection activities are accurate and complete.
• Support process improvement initiatives to enhance billing efficiency, reduce errors, and strengthen collection performance.

Skills

Analytical skills

Problem solving

Communication

Organizational skills

Attention to detail

MS Office

Education

High school diploma or equivalent

Tools

Billing systems

Job description

Cross Country Healthcare is seeking a Revenue Cycle Analyst to optimize billing workflows and ensure timely payments for home care services. You will review service data, submit invoices, monitor receivables, and resolve issues to improve cash flow and compliance.

We value strong analytical and communication skills, experience with billing systems, and a collaborative approach to work with payers and internal teams. Equipment will be provided for the role.