Healthcare Revenue Cycle Analyst — Billing & Collections

Cross Country Healthcare; Texas; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Insurance

401(k) plan

Tuition Assistance

Pet Insurance

Job summary

Cross Country Healthcare seeks a Revenue Cycle Analyst to manage billing and collections for home care services, ensure accurate invoicing, and support timely payments across our revenue cycle.

You will review documentation, validate rates and authorizations, monitor aging and denials, resolve discrepancies, and collaborate with clients, payers, and internal teams to improve cash flow and compliance.

Qualifications

• 3-5 years of experience in billing, accounts receivable, collections, healthcare reimbursement, or related revenue cycle functions preferred.
• Experience with healthcare billing, claims processing, accounts receivable management, and collections preferred.
• Proficiency with Microsoft Office applications and billing systems.
• Strong analytical, problem-solving, and organizational skills with attention to detail.
• Effective written and verbal communication skills and ability to work collaboratively with stakeholders.

Responsibilities

• Manage billing and collections activities for home care services, ensuring accurate and timely claim and invoice submission.
• Review and validate service documentation, authorizations, rates, and related data to support billing accuracy.
• Monitor accounts receivable, outstanding balances, denials, rejections, and payment variances; perform follow-up to ensure timely reimbursement.
• Research, resolve, and document billing discrepancies, claim issues, and payment concerns.
• Communicate with clients, payers, and internal departments to obtain required information and resolve account-related issues.
• Maintain accurate account records, billing documentation, and collection notes.
• Analyze and reconcile payments, identify underpayments or outstanding balances, and take appropriate action to recover revenue.
• Monitor aging reports and prioritize collection efforts to reduce outstanding receivables and improve cash flow.
• Ensure compliance with company policies, payer requirements, contractual obligations, and applicable regulations.
• Prepare account status updates and escalate unresolved issues as needed.
• Perform quality control reviews to ensure billing, payment, and collection activities are accurate and complete.
• Support process improvement initiatives to enhance billing efficiency, reduce errors, and strengthen collection performance.
• Protect confidential patient, client, employee, and financial information.
• Other duties as assigned

Skills

Analytical skills

Problem solving

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cross Country Healthcare seeks a Revenue Cycle Analyst to manage billing and collections for home care services, ensure accurate invoicing, and support timely payments across our revenue cycle.

You will review documentation, validate rates and authorizations, monitor aging and denials, resolve discrepancies, and collaborate with clients, payers, and internal teams to improve cash flow and compliance.