Healthcare Referral Navigator

Paycom - ATS; Orange Park (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Coastal Health is seeking an experienced Referral Coordinator to join our corporate office in Orange Park, FL. You will coordinate patient referrals, ensure timely communication between providers, insurers, and specialty offices, and guide patients through the referral process.

The ideal candidate has 1–3 years in medical office settings, familiarity with EMR systems, and strong communication and organizational skills to support a patient-centered care approach.

Qualifications

• Excellent written and verbal communication required.
• Strong organizational skills are essential.
• Attention to detail is critical for accuracy.
• Ability to multitask in a fast-paced environment is needed.

Responsibilities

• Coordinate and process patient referrals to specialists and healthcare providers.
• Review referral orders for accuracy and completeness.
• Obtain insurance authorizations and verify referral requirements as needed.
• Schedule appointments and follow up on outstanding referrals.
• Maintain accurate documentation in the EMR and ensure HIPAA compliance.

Skills

Excellent written and verbal comms

Strong organizational skills

Attention to detail

Multitasking in fast-paced env

Team-oriented and collaborative

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Coastal Health is seeking an experienced Referral Coordinator to join our corporate office in Orange Park, FL. You will coordinate patient referrals, ensure timely communication between providers, insurers, and specialty offices, and guide patients through the referral process.

The ideal candidate has 1–3 years in medical office settings, familiarity with EMR systems, and strong communication and organizational skills to support a patient-centered care approach.