Healthcare Referral & Care Coordination Liaison

IRB Medical Equipment LLC; Novi (MI); In loco; USD 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

IRB Medical Equipment LLC in Novi, MI is seeking a Hospital Liaison to serve as a vital link between healthcare providers, patients, and the company. You will coordinate referrals, educate patients, and maintain strong relationships with hospital staff and community partners to ensure timely and appropriate services.

Responsibilities include managing referrals from multiple sources, growing the business within your hospital, and ensuring proper documentation and insurance verification for

Competenze

• Professional, proactive and positive with internal and external customers and coworkers.
• Strong communication and listening skills.
• Ability to work in a fast-paced environment.

Mansioni

• Assist all internal and external customers professionally.
• Establish relationships with referral sources such as physicians, hospitals, case managers, social workers, clinicians, medical assistants, etc.
• Grow the business within the hospital and educate staff.
• Verify insurance coverage and medical necessity for services.

Conoscenze

Interpersonal communication

Customer service

Attention to detail

Data entry

Typing speed

Formazione

High school diploma or GED

6 months of relevant customer service experience

Descrizione del lavoro

IRB Medical Equipment LLC in Novi, MI is seeking a Hospital Liaison to serve as a vital link between healthcare providers, patients, and the company. You will coordinate referrals, educate patients, and maintain strong relationships with hospital staff and community partners to ensure timely and appropriate services.

Responsibilities include managing referrals from multiple sources, growing the business within your hospital, and ensuring proper documentation and insurance verification for