Healthcare Receptionist - Welcoming Front Desk & Scheduling

Ahoskie Health and Rehabilitation Center; Ahoskie (NC); On-site; USD 25,000 - 40,000; Full time

Job summary

Ahoskie Health and Rehabilitation Center is seeking a professional and friendly Receptionist to serve as the first point of contact for residents, families, visitors, and callers. This role supports daily administrative and communication needs within the facility and is ideal for someone who is organized, courteous, and comfortable handling multiple tasks in a fast-paced healthcare environment.

Responsibilities include answering calls, greeting visitors, and maintaining confidential resident

Qualifications

• High school diploma or GED is required.
• Prior receptionist or administrative experience preferred.
• Strong communication and customer service skills.
• Ability to operate multi-line phone systems and office equipment.
• Professional demeanor and attention to detail.
• Dependable, organized, and team-oriented.

Responsibilities

• Answer and route incoming calls using a multi-line phone system.
• Greet and assist visitors, residents, and vendors in a professional manner.
• Provide directions, information, and assistance to visitors and callers.
• Monitor visitor sign-in and access procedures.
• Receive, sort, and distribute mail and deliveries.
• Perform clerical and administrative support duties as assigned.
• Assist administrative staff and department leaders as needed.
• Maintain accurate contact lists, directories, and resident information.
• Support scheduling, correspondence, and office organization.
• Maintain confidentiality and comply with HIPAA requirements.

Skills

Communication

Customer service

Organization

HIPAA knowledge

Professional demeanor

Multi-line phone systems

Education

High school diploma or GED

Tools

Multi-line phone system

Office equipment

Email and scheduling software

Job description

Ahoskie Health and Rehabilitation Center is seeking a professional and friendly Receptionist to serve as the first point of contact for residents, families, visitors, and callers. This role supports daily administrative and communication needs within the facility and is ideal for someone who is organized, courteous, and comfortable handling multiple tasks in a fast-paced healthcare environment.

Responsibilities include answering calls, greeting visitors, and maintaining confidential resident