Healthcare Receptionist — Engaging Front Desk & Admin

EHG; Virginia Beach (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Engagement Activities

Positive work environment

Excellent Training

Competitive Pay

Job summary

Birchwood Park Rehabilitation and Nursing is a family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people.

If you are looking for a healthcare organization where you can bring your best "you" to work, where you can make a difference, and where you can team up with like-minded co-workers, then we are also looking for you. Join us!

Qualifications

• High school diploma or GED required or equivalent related work experience.
• Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties.
• Excellent phone etiquette skills required.
• Effective verbal and written English communication skills.
• Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide general office support with clerical activities and related tasks.
• Answer telephones or switchboard during scheduled shift and direct calls to appropriate departments.
• Provide callers with facility information and direct to correct contacts.
• Receive, sort and forward incoming mail; coordinate pick-up/delivery of express mail.
• Assist in ordering, receiving, stocking and distribution of office supplies.
• Assist with other clerical duties, such as copying, faxing, filing, as needed.

Skills

Phone etiquette

English communication

MS Word

MS Excel

PowerPoint

Outlook

Teamwork

Organizational skills

Attention to detail

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Internet navigation

Job description

Birchwood Park Rehabilitation and Nursing is a family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people.

If you are looking for a healthcare organization where you can bring your best "you" to work, where you can make a difference, and where you can team up with like-minded co-workers, then we are also looking for you. Join us!