Healthcare Receptionist: Compassionate Front Desk & Admin

Volunteers of America National Services; Anoka (MN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Referral Bonuses

Career scholarships

Quality training & leadership programs

Medical, Dental and Vision Insurance

Paid Time Off

Job summary

Volunteers of America National Services in Anoka, MN is seeking a compassionate Receptionist to welcome residents and visitors, handle phones, schedule appointments and provide clerical support in a healthcare setting. This role emphasizes service, teamwork and strong communication.

Starting pay is $19.10 per hour with benefits including retirement plan, insurance, paid time off and opportunities for career development.

Qualifications

• Ability to read, speak and write fluently in English.
• Excellent communication and phone skills.
• Ability to prepare written assessments and correspondence; read and interpret rules and regulations.
• Carry on negotiations for guest’s welfare on the phone.
• Ability and willingness to work flexible hours and perform several job functions at once.
• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.

Responsibilities

• Performs designated clerical and receptionist duties; schedules work assignments for part-time receptionist.
• Receives incoming telephone calls, screens for correct transfer and connects with appropriate party.
• Greets and directs visitors; greets, screens and directs salespersons as advised.
• Maintains the master calendar for the ED, schedules and appointments.
• Assists participants in transportation needs, making beauty shop appointments and checking apartments for maintenance and/or housekeeping needs.
• Provides clerical support for the entire facility, including typing, filing and distributing correspondence; maintains inventory supply and replenishes as needed; provides notary services for participants.
• Assists with projects.
• Maintains and distributes phone lists and addresses accordingly.
• Assists with participant activities as needed or directed.
• Reports equipment and computer malfunctions to the Executive Director and arranges for repair/service as needed.
• Performs other duties or special assignments as directed by the Executive Director.

Skills

English fluency

Communication skills

Phone skills

Timekeeping

Computer literacy

Job description

Volunteers of America National Services in Anoka, MN is seeking a compassionate Receptionist to welcome residents and visitors, handle phones, schedule appointments and provide clerical support in a healthcare setting. This role emphasizes service, teamwork and strong communication.

Starting pay is $19.10 per hour with benefits including retirement plan, insurance, paid time off and opportunities for career development.