Healthcare Receptionist

Serenity Healthcare; Georgia (VT); On-site; USD 30,000 - 40,000; Full time

Job summary

Serenity Healthcare is seeking a dedicated receptionist to enhance patient experiences in a supportive environment. This full-time role involves managing patient information, fostering connections, and ensuring a seamless journey for all visitors. Ideal candidates possess strong communication skills and a commitment to patient care.

Benefits

Career Advancement Opportunity

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• 1+ year of full-time customer service experience required.

Responsibilities

• Update and verify patient information upon each visit.
• Help patients feel valued by creating rapport.
• Ensure a positive patient experience by providing support.

Skills

Communication

Interpersonal Skills

Multitasking

Education

High School Diploma

Job description

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Are you someone who enjoys connecting with people? Then this opportunity is for you! Serenity is seeking a receptionist to join our team and drive success within our clinic. The position is patient-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Perks at Serenity

• Career Advancement Opportunity
• Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify patient information upon each visit.
• Help patients feel valued by creating rapport, remembering their names, interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure a positive patient experience by providing support and compassion.
• Rotate through other various office tasks throughout the day.

Qualifications

• High School Diploma/ GED.
• Excellent verbal and written communication, and basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or personal customer service industry.

About Serenity

Serenity is a leader in healthcare technology, utilizing advanced medical devices to give patients long-term success even when other treatments have failed. We are committed to evidence-based research and proven results, striving daily to help patients regain their lives through innovative healthcare technology.

Job Details:

• Full-time (3 - 13 hour shifts)
• Office Hours: Monday-Friday 6 am-8 pm, Saturday 7 am-7 pm
• This position is contingent upon successfully completing a criminal background check upon hire.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industry

• Mental Health Care