Healthcare Receptionist

Serenity Healthcare; Alpharetta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Serenity Healthcare is seeking a compassionate receptionist to enhance patient experiences in a fast-paced clinic environment. This full-time role requires excellent communication skills and attention to detail, contributing to a seamless patient journey. Join a team dedicated to supporting mental health care with innovative solutions.

Benefits

Career advancement opportunities

Medical, vision, and dental insurance

Paid time off

10 major holidays off

401(k) plan

Employee referral program

Qualifications

• At least 1 year of full-time customer service or reception experience.
• Excellent verbal and written communication skills.

Responsibilities

• Update and verify patient information at each visit.
• Create rapport with patients by remembering their names.
• Ensure a positive patient experience through support.

Skills

Communication

Interpersonal Skills

Multitasking

Education

High School Diploma or GED

Job description

Job Description: Receptionist at Serenity

Are you someone who enjoys connecting with people? Serenity is seeking a receptionist to join our team and help drive success within our clinic. This patient-focused role requires excellent communication and interpersonal skills to provide an exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a positive impression on everyone who visits our clinic.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and supporting these patients may be triggering for some individuals.

Perks at Serenity

• Career advancement opportunities
• Medical, vision, and dental insurance (Serenity covers 90% of your premium)
• Paid time off
• 10 major holidays off
• 401(k) plan
• Employee referral program

Responsibilities

• Update and verify patient information at each visit.
• Create rapport with patients by remembering their names, interests, and stories.
• Answer questions, address concerns, respect boundaries, and be sensitive to individual challenges.
• Ensure a positive patient experience through support and compassion.
• Perform various office tasks as needed throughout the day.

Qualifications

• High School Diploma or GED
• Excellent verbal and written communication skills, with basic math proficiency
• Ability to multitask in a fast-paced environment
• At least 1 year of full-time customer service, reception, or related experience

About Serenity

Serenity is a leader in healthcare technology, utilizing advanced medical devices to support long-term patient success, especially when other treatments have failed. Our evidence-based approach and proven results drive us daily to help patients regain their lives with innovative healthcare solutions.

Job Details

Full-time position, working 3 shifts of 13 hours each. Office hours are Monday to Friday, 6 am to 8 pm, and Saturday, 7 am to 7 pm. The role requires successful completion of a criminal background check upon hire.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Mental Health Care