Healthcare Reception & Scheduling Specialist

Mid-State Health Center; United States; On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Tuition reimbursement

Professional development

Life insurance

Employee assistance program

Job summary

Mid-State Health Center, a nonprofit health center serving central New Hampshire, seeks a friendly receptionist to handle phones, scheduling, and patient check-in. The role supports front-desk operations in a collaborative setting with a mission-driven team.

Ideal candidates have at least one year in customer service, familiarity with medical terminology, and proficiency in Microsoft Office. Employment offers competitive pay and a comprehensive benefits package.

Qualifications

• Minimum one year of customer service experience in a health care or office setting.
• Proficiency with Microsoft Office and basic computer skills.
• Knowledge of HIPAA regulations and patient privacy basics.

Responsibilities

• Answer phones, schedule patient appointments, and greet patients professionally.
• Verify insurance eligibility and collect demographic information.
• Maintain accurate medical records and support front-desk workflow.
• Assist with intake forms, documents, and routine clerical tasks.

Skills

Customer service

Office administration

Microsoft Office

Education

High school diploma or GED

Tools

Cerner

Job description

Mid-State Health Center, a nonprofit health center serving central New Hampshire, seeks a friendly receptionist to handle phones, scheduling, and patient check-in. The role supports front-desk operations in a collaborative setting with a mission-driven team.

Ideal candidates have at least one year in customer service, familiarity with medical terminology, and proficiency in Microsoft Office. Employment offers competitive pay and a comprehensive benefits package.