Healthcare RCM Client Delivery Lead

EnableComp LLC; Oregon; Hybride; USD 65 000 - 95 000; Plein temps

Résumé du poste

EnableComp LLC is seeking a results‑driven operations professional to own client account alignment and translate performance data into actionable insights. You will partner with client success, implementation, product, and technology teams to ensure seamless workflow execution and timely decision making.

In this role, you will lead client discussions, prepare reviews, and document decisions, while maintaining a consultative presence and high standards of professionalism in a dynamic healthcare

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Operations, or a related field required.
• 3-5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments.
• Foundational understanding of operational workflows, data interpretation, and client support models.
• Strong written and verbal communication skills with the ability to convey operational information clearly.
• Demonstrated ability to independently manage client relationships and operational discussions.
• Strong analytical skills with the ability to interpret data and translate it into actionable insight.
• Excellent written and verbal communication skills, including client-facing presentation experience.
• Proven ability to influence without authority in cross-functional environments.
• Timely and regular attendance.
• Equivalent combination of education and experience will be considered.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsabilités

• Own operational alignment for assigned client accounts.
• Develop knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies.
• Translate operational performance data into narratives that highlight drivers, risks, and opportunities.
• Identify trends, risks, and misalignment across the client lifecycle and recommend corrective actions.
• Partner with clients to align operational expectations with internal capabilities and constraints.
• Monitor operational performance indicators and inventory health to identify issues.
• Lead root cause analysis with Revenue Services and internal teams.
• Develop clear action plans with ownership and timelines.
• Track progress and validate effectiveness over time.
• Escalate issues with clear context and recommended paths forward.
• Prepare and facilitate monthly operational reviews and client touchpoints.
• Develop agendas and narratives tailored to client priorities.
• Lead client discussions with confidence and consultancy.
• Document meeting outcomes and next steps in CRM.

Connaissances

Client relationships

Analytical skills

Communication

Cross-functional collaboration

Presentation skills

Problem solving

Time management

Formation

Bachelor's degree in Business/Healthcare Administration/Operations

Description du poste

EnableComp LLC is seeking a results‑driven operations professional to own client account alignment and translate performance data into actionable insights. You will partner with client success, implementation, product, and technology teams to ensure seamless workflow execution and timely decision making.

In this role, you will lead client discussions, prepare reviews, and document decisions, while maintaining a consultative presence and high standards of professionalism in a dynamic healthcare