Healthcare Quality & Performance Improvement Lead

MLK Community Healthcare; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

MLK Community Healthcare seeks a Quality Management Specialist to support clinical improvement through data abstraction, project management, and facilitation. The role aligns improvement initiatives with organizational goals and strengthens core measures and KPIs.

The candidate will lead data-driven PI/QI activities, educate teams, and coordinate across departments to improve efficiency, safety, and patient outcomes.

Qualifications

• Bachelor’s degree in Nursing or other healthcare-related discipline.
• Two or more years of healthcare experience.
• Certification in Lean, Six Sigma, or other process improvement methodology preferred.

Responsibilities

• Conduct timely and accurate chart abstractions following CMS, Joint Commission, and NHSN guidelines.
• Assist in finalizing data for submission to internal and external regulatory bodies.
• Track outliers and provide data reports to improve measure compliance.
• Manage and ensure implementation of performance improvement systems.
• Facilitate performance improvement activities to improve process and outcome measures.

Skills

Data analysis

Communication

Group facilitation

Training staff

Analytical skills

Attention to detail

Independent work

Education

Bachelor’s in Nursing

Master’s degree preferred

Tools

Lean

Six Sigma

Job description

MLK Community Healthcare seeks a Quality Management Specialist to support clinical improvement through data abstraction, project management, and facilitation. The role aligns improvement initiatives with organizational goals and strengthens core measures and KPIs.

The candidate will lead data-driven PI/QI activities, educate teams, and coordinate across departments to improve efficiency, safety, and patient outcomes.