Healthcare Program Support Associate

Massachusetts Health & Hospital Association; Norwalk (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Massachusetts Health & Hospital Association seeks Substitute Staff to provide flexible support across healthcare and social service programs. You will step in for absent team members and help maintain continuity of services for underserved individuals and families.

Key responsibilities include assisting with intake, basic care support, documentation, and supporting community outreach while upholding safety and service standards.

Qualifications

• Reliable, compassionate, and service-oriented.
• Organized with strong attention to detail for intake and documentation.
• Comfort working with diverse populations in a fast-paced community setting.
• Ability to adapt quickly and support general operations as needed.

Responsibilities

• Assist with patient/client intake and gather necessary information
• Provide basic care support and help with day-to-day program operations
• Maintain accurate documentation and support required recordkeeping
• Support community outreach efforts
• Uphold quality, safety, and service standards
• Collaborate with team members to ensure smooth program coverage

Skills

Reliability

Detail-oriented

Empathy

Adaptability

Job description

Substitute Staff

provide flexible support across healthcare and social service programs by stepping in for absent team members and helping maintain continuity of services for underserved individuals and families.

Key Responsibilities

• Assist with patient/client intake and gather necessary information
• Provide basic care support and help with day-to-day program operations
• Maintain accurate documentation and support required recordkeeping
• Support community outreach efforts
• Uphold quality, safety, and service standards
• Collaborate with team members to ensure smooth program coverage

Qualifications & Skills

• Reliable, compassionate, and service-oriented
• Organized with strong attention to detail for intake and documentation
• Comfort working with diverse populations in a fast-paced community setting
• Ability to adapt quickly and support general operations as needed