Healthcare Process Improvement Specialist

Shriners Children’s Hospital; Boston (MA); On-site; USD 74,000 - 110,000; Full time

Job summary

The Performance Improvement Specialist at Shriner's Hospital for Children leads and supports initiatives to improve quality, efficiency, and safety of patient care and operations. The role involves data analysis, process mapping, and implementing evidence-based practices to drive continuous improvement across the hospital.

Responsibilities include evaluating workflows, collecting KPIs, leading improvement projects, and developing SOPs and training materials to ensure successful adoption of

Qualifications

• High school Diploma or GED required.
• Experience in data collection, analysis and reporting preferred.
• Experience in performance improvement/process improvement preferred.
• Strong Microsoft Excel skills are required.

Responsibilities

• Evaluate current workflows and processes to identify inefficiencies and opportunities for improvement.
• Gather and analyze performance metrics and KPIs to quantify issues and monitor progress.
• Collaborate with cross-functional teams to design and implement improvements and new technologies.
• Create training materials and SOPs to support adoption of optimized processes.
• Prepare and present reports on project performance and recommendations to leadership.

Skills

Data analysis

Process improvement

Cross-functional collaboration

Education

High school Diploma/GED

Tools

Microsoft Excel

Job description

The Performance Improvement Specialist at Shriner's Hospital for Children leads and supports initiatives to improve quality, efficiency, and safety of patient care and operations. The role involves data analysis, process mapping, and implementing evidence-based practices to drive continuous improvement across the hospital.

Responsibilities include evaluating workflows, collecting KPIs, leading improvement projects, and developing SOPs and training materials to ensure successful adoption of