Healthcare Process Improvement Manager | Lean Six Sigma

CHS Shared Business Operations, LLC; United States; On-site; USD 110,000 - 140,000; Full time

Job summary

CHS Shared Business Operations, LLC seeks a Manager of Process Improvement to drive Lean initiatives across the health system. The role involves consulting, coaching, and teaching leaders to create, implement, and sustain improvements that boost quality, revenue, and efficiency.

The manager partners with administrators, clinicians, and staff to foster a continuous improvement culture and embed standardized processes throughout the organization.

Qualifications

• Bachelor's degree in business, healthcare administration, engineering, or related field.
• Master's preferred.
• 5–7 years of overall relevant professional experience preferred
• 3-5 years of experience in process improvement, Lean methodologies, or healthcare operations required
• 2-4 years of experience leading process improvements focused on value stream mapping, rapid improvement events, metrics analysis and financial outcomes reporting required
• 1–3 years of experience in data analytics, data visualization, or AI-related applications preferred
• Up to 25% travel expected.

Responsibilities

• Coaches and educates corporate and facility leaders on Lean principles and process improvement techniques, facilitating adoption across clinical and operational areas.
• Develops and sustains collaborative relationships with corporate, hospital staff, and physicians to drive a focus on quality improvement and optimized operations.
• Assists in defining, measuring, and analyzing performance metrics to track and communicate the impact of improvement initiatives.
• Serves as an internal consultant, providing expertise on achieving quality, revenue, and operational goals through continuous improvement practices.
• Supports the Director, Process Improvement in implementing a standardized improvement system and ensuring that it is embedded into routine practices.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Lean Six Sigma

Process Improvement

Data Analytics

Change Management

Coaching / Training

Education

Bachelor's Degree in Business/Healthcare Administration/Engineering

Master's Degree in Business/Healthcare Administration/Engineering

Job description

CHS Shared Business Operations, LLC seeks a Manager of Process Improvement to drive Lean initiatives across the health system. The role involves consulting, coaching, and teaching leaders to create, implement, and sustain improvements that boost quality, revenue, and efficiency.

The manager partners with administrators, clinicians, and staff to foster a continuous improvement culture and embed standardized processes throughout the organization.