Healthcare Practice Operations Manager II

Bon Secours Mercy Health; Paducah (KY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health is seeking a Practice Manager II for the Marshall Nemer Pavilion to anticipate, plan, organize, and direct operations for one or more physician practices—supporting 6+ providers and managing 10+ employee FTEs to ensure high-quality patient care.

The role is responsible for achieving annual operational and financial goals, guiding practice leads, ensuring efficient workflows, and coordinating with HR for personnel matters.

Qualifications

• 4 Years Of Recent Experience In Healthcare (required)
• 2 years of supervisory experience (required)

Responsibilities

• Set the standards of behavior, professionalism, and customer service for the practice.
• Manage day-to-day operations of the practice, including staff and provider schedules and performance management.
• Ensure timely communication with team members and effective workflows for patients and providers.
• Oversee supply chain activities, inventory, and budget adherence; process invoices.
• Coordinate provider onboarding and integration activities for new physicians.
• Manage revenue cycle processes including registration workflows, copays, and daily cash handling.
• Review financial and billing data, identify variances, and assist in budgeting and decision-making.
• Meet with leadership to review trends and adjust strategic priorities.
• Ensure compliance with Joint Commission and regulatory requirements.
• Handle personnel functions in collaboration with HR.

Skills

Healthcare experience

Supervisory experience

Education

High school diploma

Bachelor’s degree (preferred)

Job description

Bon Secours Mercy Health is seeking a Practice Manager II for the Marshall Nemer Pavilion to anticipate, plan, organize, and direct operations for one or more physician practices—supporting 6+ providers and managing 10+ employee FTEs to ensure high-quality patient care.

The role is responsible for achieving annual operational and financial goals, guiding practice leads, ensuring efficient workflows, and coordinating with HR for personnel matters.