Healthcare Practice Manager: Lead Ops & Patient Experience

WellStreet; Perry (GA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Pet insurance

Paid time off

401(k) with match

EAP & wellness programs

Leadership development

Job summary

Piedmont Urgent Care is seeking a results-driven Practice Manager to oversee daily operations, lead clinical and administrative teams, and ensure outstanding patient care. You’ll drive efficiency, improve patient experiences, and ensure regulatory compliance aligned with our mission.

Ideal candidates have 3+ years of healthcare leadership, experience with EMR systems (EPIC preferred), and flexibility to travel to other Piedmont locations.

Qualifications

• Experience leading healthcare operations and teams.
• Familiarity with healthcare regulations and patient care standards.
• EMR experience required; EPIC preferred.
• Strong communication and problem-solving skills.
• Willingness to travel to Piedmont locations.

Responsibilities

• Oversee daily clinic operations and staff.
• Lead clinical and admin teams to deliver top patient care.
• Implement strategies to improve efficiency and patient experience.
• Ensure regulatory and quality standards are met.
• Collaborate with marketing for local growth.

Skills

Leadership

Problem-solving

Multitasking

Customer service

Team management

Education

High school diploma or equivalent

Tools

EPIC EMR

Job description

Piedmont Urgent Care is seeking a results-driven Practice Manager to oversee daily operations, lead clinical and administrative teams, and ensure outstanding patient care. You’ll drive efficiency, improve patient experiences, and ensure regulatory compliance aligned with our mission.

Ideal candidates have 3+ years of healthcare leadership, experience with EMR systems (EPIC preferred), and flexibility to travel to other Piedmont locations.