Healthcare Practice Leader & Growth Architect

David E Thome DDS PLLC; Statesville (NC); Vor Ort; USD 70.000 - 105.000; Vollzeit

Zusammenfassung

David E Thome DDS PLLC in Statesville, NC seeks a Business Leader to implement office systems that maximize quality of care and patient experience through strong leadership and collaboration. You will oversee budgeting, staff scheduling, HIPAA compliance, and HR processes, partnering with HR to recruit non-clinical talent and lead monthly meetings to drive growth and service excellence.

Ideal candidates possess a high school diploma (Bachelor’s preferred), 3–5 years in a professional setting,

Qualifikationen

• High degree of professionalism.
• Strong interpersonal and relationship-building skills.
• Strong and effective communication skills.
• Positive attitude, change advocate, lead by example.
• Independent decision-making skills and utilization of sound judgment.
• Excellent organization and multi-tasking skills.

Aufgaben

• Understand business responsibilities and metrics; forecast results; ensure budget and production goals are met and financial records balanced.
• Provide the highest standard of Customer Service to uphold our mission to CARE.
• Assist doctors with non-clinical patient concerns and questions to achieve timely resolutions.
• Follow leadership direction and support servant leadership strategies.
• Ensure adherence to NC Pediatric Dentistry policies and HR/compliance.
• Build positive relationships with doctors; organize monthly meetings for issue resolution.
• Manage bank deposits and petty cash following established guidelines.
• Follow HIPAA and privacy/security policies to protect patient information.
• Support patient flow and payroll hours through effective scheduling and care components.
• Partner with HR to hire non-clinical talent and reduce turnover.
• Ensure staff are trained on current processes, policies, and procedures.
• Facilitate regular staff meetings and daily huddles to share updates and develop staff.
• Complete HR/payroll documents accurately; verify timesheets.
• Collaborate with HR on corrective action and performance improvement plans.
• Locally market practice, including Chamber participation and health fairs.
• Follow OSHA safety standards and ensure team accountability.
• Perform additional tasks as assigned to achieve company goals.
• Build a highly capable practice team aligned with the company vision.

Kenntnisse

Professionalism

Interpersonal skills

Communication skills

Positive attitude

Decision-making

Organization

Ausbildung

High School Diploma

Bachelor’s degree

Jobbeschreibung

David E Thome DDS PLLC in Statesville, NC seeks a Business Leader to implement office systems that maximize quality of care and patient experience through strong leadership and collaboration. You will oversee budgeting, staff scheduling, HIPAA compliance, and HR processes, partnering with HR to recruit non-clinical talent and lead monthly meetings to drive growth and service excellence.

Ideal candidates possess a high school diploma (Bachelor’s preferred), 3–5 years in a professional setting,