Healthcare Patient Experience Programs Lead

Montefiore Health System; New York (NY); On-site; USD 88,000 - 110,000; Full time

Job summary

Montefiore Health System is seeking a Patient Experience Administrator to enhance patient experiences through strategic initiatives and programs. This role focuses on coaching healthcare staff, conducting data analysis, and managing programs to improve patient satisfaction. A Bachelor's Degree and at least 5 years of relevant experience, particularly in clinical healthcare, are required. The position offers a salary range of $88,000.00 to $110,000.00.

Qualifications

• 5+ years of experience, including at least 2+ years in clinical healthcare and/or patient experience domain.
• Demonstrated ability to take initiative with projects and lead others.
• Excellent written and verbal communication skills.

Responsibilities

• Plan and implement Patient Experience projects.
• Compile and organize data relating to training programs.
• Lead project team meetings as directed by leadership.

Skills

Project management

Data analysis

Excellent communication skills

Organizational skills

Education

Bachelor's Degree in relevant field

Master’s Degree preferred

Job description

Montefiore Health System is seeking a Patient Experience Administrator to enhance patient experiences through strategic initiatives and programs. This role focuses on coaching healthcare staff, conducting data analysis, and managing programs to improve patient satisfaction. A Bachelor's Degree and at least 5 years of relevant experience, particularly in clinical healthcare, are required. The position offers a salary range of $88,000.00 to $110,000.00.